SHIPPING AND DELIVERY

Our NY warehouse works very hard to process your orders fast, so that you can slay right away in your new T&S. Most orders ship out within 1 business day. If your order is placed over the weekend or on a holiday it will not be processed until the following business day.

    U.S. Shipping

      • Enjoy FREE standard shipping on all U.S. orders over $50 USD.
      • There is a $5 USD flat rate shipping cost on all orders under $50 (before tax & discounts) unless you upgrade to 2-Day Fedex Shipping.
      • 2-Day Fedex Shipping is offered for $10. 2-Day orders received after 2PM EST will be shipped the following business day. 2-Day orders will be delivered within 2 business days. 
      • Most standard shipments arrive within 3-6 business days.
      • Please allow extra ship time during sale times and the holiday season.
      • FedEx will not deliver to PO Boxes. If you have placed an order to a PO Box using FedEx 2-Day, it will revert to USPS Priority Mail when your order is shipped.
  • We are unable to make any edits or cancellations to orders once they are placed. If you ordered the wrong thing by mistake, you can start a return/exchange here.
    • Any lost or missing package inquiries must be sent within 15 business days of the ship date or we will not be able to assist.

    If you have any questions regarding your order please email us at hello@thistleandspire.com.

     

    International Shipping

    We currently ship to Canada, the United Kingdom, France, Germany, Ireland, Italy, the Netherlands, Spain, Australia, and New Zealand.

    • $15 USD flat rate international shipping via FedEx usually arrives within 3-8 business days.
    • Enjoy FREE international shipping on orders over $150 USD.
    • FedEx will not deliver to PO Boxes. Please ensure you check out using a physical address.
    • Please allow extra ship time during sale times and the holiday season.
    • We are unable to make any edits or cancellations to orders once they are placed. If you ordered the wrong thing by mistake, you can start a return here.
    • Any lost or missing package inquiries must be sent within 15 business days of the ship date or we will not be able to assist.

    All import duties and taxes are clearly marked at checkout. You will not be surprised with any additional taxes or duties upon delivery.

    Prices are listed in US Dollars, and charged to your credit card in US Dollars unless you're using our currency toggle. The bank that has issued your credit card determines the exact exchange rate that you will be charged.