We know returns can be a drag, so we want to make this as easy as possible. Here's the rundown:
-We will accept your return within 30 days of the delivery date.
-To start a return, email firstname.lastname@example.org to receive return authorization
- Once your return is authorized, we will send you a return shipping label. Using this label authorizes Thistle & Spire to deduct $5.00 from your refund upon receipt of your return. For international orders, we will deduct $35.00 from your refund.
-Merchandise must have all original tags attached and come with its original packaging including the hygiene sticker on panties and bodysuits.
-Please make sure that all products are unworn, unwashed, and free of any alterations.
-Any sale item(s) or item(s) purchased using a promotional code (excluding 15% off first-time customer promotional codes) are eligible for store credit only.
- Any sale item(s) or item(s) purchased at over 50% off are final sale.
Returns that don’t comply with Thistle and Spire’s return policy unfortunately cannot be accepted and will be mailed back to you. For more info, click this link here.